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Contact Us
We respond to all messages within 24 hours.
Available every day from 8:00 AM to 12:00 AM.
Opening hours
Every day
from 8:00 AM to 12:00 AM
from 8:00 AM to 12:00 AM
Response time
Up to 24 hours after contact
Social media
Frequently Asked Questions
Answers to the most common questions
What is the delivery time?
For mainland Portugal, shipments take 2 to 5 working days. For Europe, between 5 to 10 working days. For the rest of the world, delivery times vary depending on the destination.
Can I return a product?
Yes. You have 30 days from the date of receipt to return any item in perfect condition and in its original packaging.
Are the pieces water resistant?
Yes. All pieces are made of stainless steel — resistant to water, sweat, and daily use. They do not oxidize, stain, or cause allergies.
Do you ship abroad?
Yes, we ship to all of Europe and the rest of the world. Shipping costs and delivery times vary depending on the destination country.
How can I track my order?
After dispatch, you will receive an email with the tracking number to follow the delivery in real time.
Are the rings adjustable?
Most Zaia rings are adjustable and fit most finger sizes. For products with fixed sizes, this is indicated in the description.
How can I use the discount code?
At checkout, there is a field to enter the discount code before making the payment.
"Your satisfaction is our priority — before, during, and after your purchase."